Frequently Asked Questions

banner-1090830_1920.jpg

General Questions


Is a speech-language pathologist and speech therapist the same thing?

Yes. Both speech-language pathologists (or SLPs) and speech therapists that are practicing in Ontario are bound to the regulations set in place by the College of Audiologists and Speech-Language Pathologists of Ontario (or CASLPO). This means that both titles are considered "protected" and in order to claim you are a speech-language pathologist or speech therapist, you must undergo the necessary education, training, and registration with CASLPO.


Are the speech-language pathologists at Toronto Adult Speech Clinic registered with CASLPO?

Absolutely! If you would like to confirm the registration of a clinician at Toronto Adult Speech Clinic, please visit caslpo.com.


Are all sessions at Toronto Adult Speech Clinic covered by my private health insurance plan?

All sessions (initial consultations and standard sessions) at Toronto Adult Speech Clinic are eligible to be covered by private health insurance plans that include speech therapy or speech-language pathology in their list of benefits. This includes all services at our clinic (for a full list see Our Services). The only exception to this is our singing voice lessons, which are not covered under the umbrella of speech therapy in benefit plans. If you are not sure whether your insurance plan covers speech therapy or not, you can contact your insurance provider to find out more about your coverage and amounts.


Do you direct bill insurance companies for your services?

Currently, we do not direct bill to insurance companies with the exception of coverage under Greenshield Canada. If you have coverage under another insurance provider, you will pay for your session upfront, be issued a printed or e-mailed invoice, and can submit this to your insurance provider for reimbursement.


Is Toronto Adult Speech Clinic accessible for wheelchairs and mobility aids?

Absolutely! Toronto Adult Speech Clinic is located in the same suite as a physiotherapy and massage therapy clinic. As such, we are designed to accommodate wheelchairs and other mobility aids.


Do you only see adults at Toronto Adult Speech Clinic?

Toronto Adult Speech Clinic was founded under the principles that adults deserve a safe space to work on their speech, language, voice, and communication. Under this principle, the approaches and environment are designed to be suitable for adults (ages 18+) and are not specifically targeted towards infant or child populations. This approach has been found to be suitable for some older adolescent clients, however this is decided on an individual basis.


What is considered an adult approach to speech therapy at Toronto Adult Speech Clinic?

An adult approach is one that is respectful, mature, and individualized to meet the needs of the diverse adult population in Toronto. This means that adults from all walks of life can feel safe at Toronto Adult Speech Clinic and trust that we will collaborate with them to ensure they work towards their communication potential.


What is an "Initial Consultation" and why is it important?

The initial consultation at Toronto Adult Speech Clinic is an opportunity to meet face-to-face with a speech-language pathologist to discuss your concerns or communication goals. This is an important first step in ensuring that before you start your treatment or training 1) You have all your questions answered; and 2) The speech-language pathologist has gathered enough information to make a preliminary assessment or recommendation for your work together. Speech therapy and communication training at Toronto Adult Speech Clinic is primarily conducted one-on-one and working on your communication can be a very personal experience. So, the initial consultation is also a way for both you and the clinician to decide if you feel comfortable working together. 

To book an initial consultation at Toronto Adult Speech Clinic, you can use our convenient online booking portal at: tasc.janeapp.com


What is the best way to contact the clinic with questions?

The best way to contact the clinic is to use our Contact Us page and fill out one of our forms. This will ensure we receive your question immediately by e-mail and we will make every effort to respond to your question within 24 hours.


Does an adult need a doctor's referral to be seen at Toronto Adult Speech Clinic?

The simple answer is "No." While some doctor's will refer for services (Family Doctors, Neurologists, and Ear, Nose Throat (ENT or Otolaryngologist) Specialists primarily), any adult can self-refer if they feel they may benefit from the services of a speech-language pathologist.


Does an adult need to have a diagnosis of a speech, language, voice, or communication disorder to benefit from services at Toronto Adult Speech Clinic?

Absolutely not! We have a wide variety of services for clients of all ability levels. Some of our clients have a diagnosis and are coming for assessment or treatment related to that specific diagnosis, however many of our clients feel their communication would benefit from development in a specific area without ever having or receiving a diagnosis. An example of one of our services that is popular with our clients who are looking to improve a specific aspect of their communication is our Professional Communication Training.


What is the easiest way to book, change, or cancel an appointment?

Toronto Adult Speech Clinic understands that as an adult convenience is your best friend. To book or modify an appointment, visit our online booking portal at: tasc.janeapp.com. You will have to create an account the first time you sign in, and then you will be able to have access to all of your scheduled appointments and available appointment times. 


What is your cancellation policy?

If you wish to cancel or change an appointment, we just ask that you give us 24-hours notice. The easiest way is to log-on to tasc.janeapp.com yourself to modify your appointment, but you can also e-mail your clinician for help adjusting your appointment if necessary.

Questions about Our Services

Coming Soon. 

In the meantime, visit our blog Ask TASC or Contact Us to ask us more about our services.

Questions about payments and fees

Coming Soon.